Last Updated: 02/10/2024
Who we are
Suggested text: Our website address is: https://24hrselectrical.co.za
1. Information We Collect
We collect various types of information in order to provide our services effectively:
- Personal Information: Includes your name, email address, phone number, and address when you contact us, request a quote, or book services.
- Payment Information: We may collect payment details (e.g., billing address, payment card details) when you make payments for services.
- Usage Information: Includes data on how you interact with our website (e.g., IP address, browser type, browsing actions, and page visits) to help improve site performance and the user experience.
- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to collect and store information about your preferences.
2. How We Use Your Information
We use your information for a variety of purposes:
- To provide and maintain our services
- To process payments and send invoices
- To communicate with you about appointments, services, or support requests
- To improve our website’s functionality, user experience, and security
- To analyze trends, monitor usage, and prevent fraud
- To comply with applicable legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in certain circumstances:
- Service Providers: With trusted third-party providers who assist in delivering our services (e.g., payment processors, customer support).
- Legal Requirements: If required by law or to protect our rights, we may disclose information to regulatory authorities or law enforcement.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
4. Data Security
We use industry-standard measures to protect your information, including encryption and secure servers. While we work hard to protect your data, no security system is foolproof, and we cannot guarantee complete security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion of personal data, where applicable.
- Opt-Out: You may opt out of marketing communications by following the unsubscribe link in emails or contacting us.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our site. You may control cookie preferences through your browser settings, although some features of the website may be limited if cookies are disabled.
7. Children’s Privacy
Our services are not directed at individuals under 18, and we do not knowingly collect information from minors. If we discover that we have inadvertently collected personal information from a minor, we will promptly delete it.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
24hrs Ideal Electrical
Email: sales@24hrselectrical.co.za
Phone: 011 892 8129
Address: 173 los alamos, 36 Montrose Avenue, Northgate, Jhannesburg, South Africa